Privacy Policy

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Privacy Policy

Effective Date: August 5th, 2025  

Last Updated: July 20th, 2026  

CryAGN Mobile Notary Services LLC ("CryAGN," "we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your data when you visit our website cryagn.com (the “Website”) or use our mobile notary and Remote Online Notarization (RON) services.

1. Information We Collect

A. Personal Information

We may collect personal information you voluntarily provide, such as:

* Full name

* Email address

* Phone number

* Mailing and physical location addresses

* Information and document metadata related to your notary request

* Government-issued identification details required for statutory identity verification

B. Health Information (HIPAA & PHI)

In the course of providing mobile notary services (such as hospital visits, estate planning, or power of attorney execution), we may encounter Protected Health Information (PHI). CryAGN Mobile Notary Services LLC handles all PHI in strict accordance with the Health Insurance Portability and Accountability Act (HIPAA) standards.

C. Non-Personal Information

We automatically collect certain data through cookies and analytics tools, such as:

* Browser type and version

* IP address

* Device type

* Pages visited and time spent

* Referring URLs

2. How We Use Your Information

We use collected data to:

* Schedule and fulfill mobile notary and electronic notarization services

* Perform statutory identity verification required by Florida law

* Communicate with you and respond to inquiries

* Maintain required notary journals and business records to comply with legal obligations

* Protect our rights, users, and systems

3. Disclosure of Information

We do not sell, rent, or trade your personal information. We may share your data:

With Service Providers: Trusted vendors (e.g., appointment scheduling tools, secure video platforms) operating under strict confidentiality agreements.

For Legal Compliance: If required by law, court order, subpoena, or official request by the Florida Department of State.

To Protect Rights: To prevent fraud, protect safety, or enforce our Terms and Conditions.

4. Cookies and Tracking Technologies

We use cookies to improve your browsing experience. These may include:

| Cookie Type | Purpose |

| Essential Cookies | Necessary for site functionality and secure navigation |

| Performance Cookies | Track website usage for analytics and speed optimization |

| Functionality Cookies | Remember your preferences for future visits |

| Third-Party Cookies | Used by tools like Google Analytics to understand user interactions |

You may disable cookies in your browser settings. Note: disabling essential cookies may affect site functionality.

5. Third-Party Services

CryAGN Mobile Notary Services LLC uses vetted third-party tools to deliver seamless services, including:

Calendly / Booking Engines: Appointment scheduling

Google Analytics: Website traffic analysis

Email & Communication Providers: Client correspondence

Approved RON Platforms & Cloud Storage: Secure electronic notarization and statutory document retention

These providers are given only the minimum data necessary to perform their roles and are contractually bound to maintain strict data security.

6. Data Security

We implement physical, technical, and administrative safeguards—including encryption, access controls, and secure digital journal storage—to protect your information from unauthorized access, disclosure, or misuse. While we strive for complete data security, no internet transmission is 100% secure.

7. Your Privacy Rights & Legal Retention Exceptions

Statutory Retention Exception

Please note that rights to request deletion of personal data **do not apply** to information that CryAGN Mobile Notary Services LLC is legally required to retain under Florida Notary Law (Fla. Stat. Ch. 117), including official notary journal entries and audio-video recordings of Remote Online Notarizations.

A. Florida Residents

Under Florida law (including the Florida Digital Bill of Rights where applicable), you have the right to:

* Request access to or correction of your personal data

* Opt out of receiving promotional communications

* Request deletion of personal data (subject to statutory notary journal retention requirements)

B. California Residents (CCPA/CPRA Notice)

You have the right to:

* Know what personal information is collected, used, or shared

* Request deletion of your personal data (subject to legal retention exceptions)

* Opt out of the sale or sharing of your personal data *(Note: We do not sell personal data)*

C. EU/EEA Residents (GDPR Notice)

You have the right to:

* Access, correct, or request erasure of your data

* Restrict or object to data processing

* Data portability

* Lodge a complaint with a data protection authority

To exercise any of these rights, contact us at: info@cryagn.com

8. Children’s Privacy

Our Website and services are intended solely for adults aged 18 and older. We do not knowingly collect personal data from minors. If we learn that we have inadvertently collected personal information from a minor without parental consent, we will delete it promptly.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Revisions will be posted on this page with an updated effective date. Continued use of our website or services after updates indicates acceptance of the revised policy.

10. Contact Us

For questions regarding this Privacy Policy or your personal data, please contact:

Email: info@cryagn.com

Business: CryAGN Mobile Notary Services LLC  

Location: Orlando, Florida